Issues with Email Delivery

Incident Report for CITI Program Status Page

Resolved

Our service provider Mailchimp has marked the email delivery issue as resolved.

Posted Sep 01, 2026 - 19:44 EDT

Investigating

Our service provider Mailchimp is experiencing an issue which is delaying delivery of emails generated by the CITI Program LMS, such as password reset and user account creation emails.

Emails to/from our help desk (https://support.citiprogram.org) are not affected.

Posted Sep 01, 2026 - 12:29 EDT

This incident affected: Learning Management System - www.citiprogram.org (Email Services).