All Systems Operational

Learning Management System - www.citiprogram.org Operational
LMS Operational
Email Services Operational
SOAP API - webservices.citiprogram.org Operational
Support Site - support.citiprogram.org Operational
Support Site & Knowledge Base Operational
Phones Operational
Chat Operational
Website - about.citiprogram.org Operational
Avalara Tax Calculation Service Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Sep 14, 2026

No incidents reported today.

Sep 13, 2026

No incidents reported.

Sep 12, 2026

No incidents reported.

Sep 11, 2026

No incidents reported.

Sep 10, 2026

No incidents reported.

Sep 9, 2026

No incidents reported.

Sep 8, 2026

No incidents reported.

Sep 7, 2026

No incidents reported.

Sep 6, 2026

No incidents reported.

Sep 5, 2026

No incidents reported.

Sep 4, 2026

No incidents reported.

Sep 3, 2026

No incidents reported.

Sep 2, 2026

No incidents reported.

Sep 1, 2026

Resolved - Our service provider Mailchimp has marked the email delivery issue as resolved.
Sep 1, 19:44 EDT
Investigating - Our service provider Mailchimp is experiencing an issue which is delaying delivery of emails generated by the CITI Program LMS, such as password reset and user account creation emails.

Emails to/from our help desk (https://support.citiprogram.org) are not affected.

Sep 1, 12:29 EDT

Aug 31, 2026

No incidents reported.